Customer Service Executive

3 days ago


Gachibowli Hyderabad Telangana, India Asha Neuromodulation Clinics (A Unit of Vihanga Labs Pvt. Ltd.) Full time

Responsibilities:

- Job Timing: 2PM to 9PM
- Calling patients, explaining them about services Asha Neuromodulation clinic provides, Answering patient queries.
- Acquire good knowledge on services provided by Asha Neuromodulation clinic during training period to address questions during the calls to answer patient queries.
- Setting up face-to-face appointments between patients and doctors
- Updating and maintaining the data of calls and patients you interacted with
- Customer Relationship Management.
- Working closely with the marketing team and updating them about the patient interactions
- Submitting daily call and patient report to the respective managers
- Managing Online Appointments for doctors
- Follow up on marketing leads

**Skills**:

- Excellent English, Hindi and Telugu communication skills
- Completion of Graduation or Diploma
- Analytical and Problem-solving skills

Pay: ₹25,000.00 per month

Schedule:

- Evening shift

Supplemental Pay:

- Overtime pay

Application Question(s):

- Available to work from 2pm to 9pm?

**Experience**:

- Customer service: 3 years (required)

**Language**:

- English (required)
- Hindi (required)
- Telugu (required)

Work Location: In person



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