Hotel Receptionist

1 week ago

Ahmedabad, India Ashray Hotel and Restaurant Full time

Summary

We’re looking for a new Front Office Executive to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services.

**Essential Functions**:

- Checks-in guest at Front Desk in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged.
- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
- Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
- Answering phones in a professional manner, and routing calls as necessary.
- Basic knowledge of MS-Word, MS- Excel and MS-Power point.

**Benefits**:

- Food Provided
- Uniform Provided
- Accommodation available (if needed)

Qualifications:

- English and Hindi (mandatory)
- Diploma/qualification in Hospitality (preferred)

**Experience**:

- Total work: 1 year (preferred)

**Job Types**: Full-time, Fresher

**Salary**: ₹9,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: One location

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