Customer Service Representative(Csr)

2 days ago


Mumbai, India MyGlit Full time

**Role**:Telecalling/Telemarketing Exec.

**Timings**:US-Type Shift

**Industry**:BPO / ITES

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling

Key Skills: Communication

**Key Responsibilities**:

- Provide effective and timely resolutions to customer issues.
- Ensure customer satisfaction and retention.
- Update customer information and interactions in the company's database.
- Adhere to the company's policies and procedures.

**Requirements**:

- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Customer-centric approach.
- Ability to work in a fast-paced environment.
- Willingness to work in 24/7 rotational shifts.
- Comfortable with a 5-day work week and 2 rotational offs.



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