Csr (Customer Service Representative)

2 days ago

Navi Mumbai, India Neural IT Full time

**Client Servicing Representative (US Voice Process)**

**Industry Type**: CRM / Call Centres / BPO

**Designation**: CSR / Sr. CSR

**Qualification**: Minimum HSC Passed

**Experience**: 6 months to 4 years

**Skills Required**:

- Excellent Communication skills.
- Negotiation skills.
- Knowledge of US Collection / Sales process.
- Computer Literate.
- Leadership and team motivational skills are a prerequisite for this role.
- Must be confident, energetic and committed.
- Self Motivated, target oriented.

**Roles & Responsibilities**:

- Internet search.
- Document Generation, Data Validation.
- Making US Outbound calls, Accuracy with record keeping.
- A responsible attitude.
- Need to achieve team targets.

**Shift Timings**: Night

**Salary Range**: Industry Standards.

**Location**: Airoli, Navi Mumbai.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,379.62 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Navi Mumbai, Maharashtra: Relocate before starting work (required)

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