Telecaller Sales Executive

3 days ago


Banjara Hills Hyderabad Telangana, India Prakara Learning Pvt Ltd Full time

**Job Description: Tele caller**

**Key Responsibilities**:

- Make outbound calls to promote products/services and answer customer queries.
- Pitch sales and set appointments for the sales team.
- Handle incoming calls, provide information about products/services, and resolve customer issues.
- Build strong relationships with customers by following up on previous interactions.
- Update customer information in CRM systems and maintain accurate records of all calls.
- Collect customer feedback to help improve products/services.
- Work towards achieving daily, weekly, and monthly sales or lead generation targets.
- Upsell or cross-sell products during customer interactions.
- Follow up on leads from marketing campaigns.
- Submit regular reports on call activities and customer interactions.

**Skills and Compliance**:

- Communicate clearly and persuasively to meet customer needs.
- Use active listening to understand and resolve customer issues.
- Ensure compliance with telecommunication regulations and company policies.
- Protect customer privacy and data confidentiality.

**Preferred Education**:
**Bachelor's Degree**- A degree in business administration, marketing, or communications is preferred.

Pay: ₹250,000.00 - ₹300,000.00 per year

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Application Question(s):

- Telugu speaking

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person


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