CRM Executive

4 days ago

Chennai Tamil Nadu, India Lumel Full time

**Job Title**: CRM Executive - Sales Support

**Location**: Chennai (Work from Office)

**Experience**: 0-2 years

**Company**: Lumel - A Product Development Company

**About Us**:
We are a fast-growing product development company focused on building world-class BI & Analytics solutions. With offices in Chennai and the US, we thrive on innovation, customer focus, and building teams that love what they do.

**Job Summary**:
We are looking for a smart and enthusiastic individual to support our Sales team by managing CRN-related tasks, maintaining and learning our CRM system (HubSpot), and ensuring smooth communication and coordination with clients and internal stakeholders.

**Key Responsibilities**:

- Manage and update CRN (Channel Reseller Network) data and documentation.
- Learn and maintain our CRM tool (HubSpot) for daily operations.
- Coordinate with the Sales team to track leads, opportunities, and client communications.
- Help ensure data accuracy and consistency across all sales and CRM systems.
- Communicate professionally with clients and partners, maintaining good rapport and responsiveness.
- Identify and flag gaps or inefficiencies in the CRN or CRM processes and suggest improvements.
- Provide basic reports or dashboards from CRM when needed by Sales or Management.
- A fast learner, especially with software tools and CRM systems.
- Possess strong common sense and logical thinking abilities.
- Excellent verbal and written communication skills.
- Detail-oriented, organized, and proactive.
- Able to work independently and as part of a team.

**Qualifications**:

- Any Bachelor’s degree.
- 0-2 years of experience in sales support, CRM handling, or similar roles.
- Familiarity with HubSpot (preferred but not mandatory - training will be provided).
- Basic knowledge of B2B sales processes is a plus.

**Why Join Us**:

- Work in a fast-paced, high-learning environment.
- Be part of a supportive and energetic sales and marketing team.
- Opportunities to grow into roles in CRM strategy, sales ops, or account management.

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