Reservation Associate

2 weeks ago


Chennai Tamil Nadu, India IHCL Full time

Job Responsibilities
- Handling all the calls and room bookings for the reservations in the hotel.
- Receive calls enquiring about room availability and rates.
- Interacts extensively with the guest and travel agents regarding reservations and cancellations
- To check on reservation activity list/ monthly charts.
- Ensuring that the right rates are applied in system as per the contracted rates.
- Filing the dockets, no shows, and complimentary bookings.

Job Requirements
- Thorough knowledge of all hotel operations
- Thorough knowledge of Accommodation management and reservation systems
- Basics of Accounting and Financial Management
- Working knowledge of MS Office, and Opera
- Room Pricing & Selling techniques
- Must be computer literate
- Excellent communication skills


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