Customer Care Executive

20 hours ago

Bhubaneswar Orissa, India 10xgrowthaccelerator Full time

**Job Title: Customer Support Executive - Inbound Voice Process**
**Location**:Bhubaneswar (Work from Office)
Shift: 24/7 Rotational (Female shift window: 7 AM - 9 PM)
Working Days: 6 days/week | 9-hour shifts

**Key Responsibilities**:

- Handle inbound/outbound customer calls
- Resolve queries and provide accurate information
- Document interactions and escalate issues as needed
- Maintain customer satisfaction and support team targets

**Eligibility**:

- Strong communication skills in English
- Customer-oriented, problem-solving mindset
- Flexible with rotational shifts, weekends, and holidays

**Important**:

- Must attend a WALK-IN interview in Bhubaneswar if shortlisted
- Answering the initial interview call is mandatory

Pay: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (preferred)
- English (required)

**Location**:

- Bhubaneswar, Orissa (preferred)

Work Location: In person

**Speak with the employer**
+91 6370721310

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