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Client Relationship Executive

2 weeks ago

Valasaravakkam Chennai Tamil Nadu, India ms techfort Full time

**Job description**

Role: Client Relationship
Industry: IT Services, Consulting & Technology Staffing
Experience: 1year - 3 year
Location: Valasaravakkam, Chennai
Shift Timing: 9.30AM - 6:30 PM
Employment Type: Full-Time/Permanent
Mandate: Good fluency in communication and writing
- **Key Responsibilities**:
Client Relationship Management: Build and maintain strong client relationships; act as the primary point of contact.
- Communication: Provide regular updates, handle inquiries, and lead meetings.
- Project Coordination: Ensure projects are delivered on time, within budget, and meet client expectations.
- Needs Assessment & Strategy: Understand client goals, identify upselling opportunities, and define success metrics.
- Problem Resolution: Address client issues promptly and professionally.
- Reporting: Provide regular reports and gather client feedback to improve services.
- Client Retention: Focus on maintaining and growing client relationships.
- Internal Collaboration: Work with internal teams to align client needs with company offerings.
- Industry Knowledge: Stay updated on market trends and provide recommendations.
- Contract Management: Assist with contract negotiations and ensure compliance

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

**Language**:

- English (preferred)

Work Location: In person