Client Relationship Executive

17 hours ago

Poonamallee Chennai Tamil Nadu, India Futr Markets Commerce Accelerator LLP Full time

**Job Title**: Client Relationship Executive

**Location**: Chennai
**Department**: Sales & Operations
**Reports To**: Sales Manager / Operations Head

**About Futr Markets**:
Futr Markets is a market optimizer and strategic partner for manufacturers, enabling growth through sales, marketing, supply chain optimization, and customer engagement. We collaborate with field teams and clients to ensure efficient market coverage, seamless operations, and actionable business insights.

**Job Summary**:
We are seeking a proactive and detail-oriented **Client Relationship Executive** to act as a key support link between clients, the field sales team, and the internal operations team. You will play a vital role in strengthening customer relationships, coordinating client interactions, managing market data, and supporting field executives with insights and planning.

**Key Responsibilities**:

- Schedule and coordinate client meetings and visits for field sales executives.
- Maintain and update customer databases with accurate contact, purchase, and engagement details.
- Support field executives with detailed **market mapping**, territory insights, and performance tracking.
- Monitor and analyze **customer purchase patterns and behavior** to identify opportunities and trends.
- Serve as the “buddy” for assigned field executives, assisting with mapping, reporting, and client communication.
- Ensure smooth and timely information flow between the field and office teams.
- Prepare and maintain records of sales activity, client feedback, and market data.
- Collaborate with the **Sales and Operations teams** to enhance client satisfaction and field effectiveness.
- Perform follow-ups, data entry, reporting, and other coordination tasks to support overall client operations.

**Qualifications & Skills**:

- Any graduate degree.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Comfortable working with CRM tools, mapping platforms, and reporting systems.
- Analytical mindset with attention to detail.
- Team-oriented and capable of coordinating effectively between clients, field teams, and internal departments.

Pay: ₹15,000.00 - ₹27,000.00 per month

Work Location: In person

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