Student Relationship Officer

1 week ago

Dahisar Mumbai Maharashtra, India Kazian School of Management Full time

**JOB DESCRIPTION**:
Maintaining a positive, empathetic and professional attitude toward students at all times.

Student-focused, with a restorative approach and a commitment to providing a positive and supportive environment in which students can learn and develop

Responding promptly to student inquiries.

Communicating with people through various channels.

Acknowledging and resolving complaints.

Should have excellent communication skills, with the ability to analyse and resolve problems quickly and effectively,

Knowing our products inside and out so that you can answer questions.

Keeping records of interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the service process.

Ensure customer satisfaction and provide professional customer support.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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