Conversion and Operations Advisor

4 days ago

Delhi Delhi, India Sannam S4 Group Full time

Department

Education In-Country Representation

Job posted on

Jun 12, 2025

Employment type

Full-Time

**International Recruitment Operations Staff**

The International Recruitment Operations colleague will play a vital role in supporting the recruitment team at the university. Working closely with the recruitment team this colleague will play a vital role in the achievement of agreed international student recruitment targets. This role will suit an enthusiastic, energetic individual who is willing to take initiative and is a natural problem solver with a ‘can-do’ attitude. The colleague will lead on a variety of operational activities, including following up with prospective students via calls and written communication, responding to queries, preparing reports and, supporting compliance processes. The role may also require occasional travel for recruitment events, partner engagement, and student-facing activities.

**Job Duties and Responsibilities**- Achieve agreed conversion targets by proactively engaging with prospective students to share key information about the university, and respond to a wide range of queries from enquiry to enrolment.-
- Conduct student interviews to assess suitability, motivation and readiness, documenting outcomes in line with admissions processes- Share insights on university’s academic programs, student engagement opportunities, facilities, and city-specific benefits.- Prepare reports and maintain accurate tracking of student interactions to inform conversion strategies and internal reporting.- Participate in recruitment fairs, institutional visits, and student engagement events as required.- Collaborate closely with the recruitment team and contribute to daily operational activities and project-based tasks.

**Person Specification**:
**Essential Skills & Qualities**:
- Proactive and resourceful, with a strong student-first mindset.- Fluent in English (spoken and written); knowledge of one or more regional Indian languages is a strong advantage.- Solid understanding of sales and customer service principles.- Demonstrated ability to manage multiple tasks efficiently in a fast-paced environment while maintaining accuracy and attention to detail.- Strong communication and interpersonal skills to engage confidently with diverse audiences.- Highly motivated, self-driven, and results oriented.- Collaborative team player with a proven ability to work across departments.- Proficient in Microsoft Office, particularly Excel, for data tracking and reporting.

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