
Conversational AI Engineer
5 days ago
About Us
Rockstar is a US startup at the intersection of AI and Telecom, building the future of digital connectivity. We're not just reimagining telco - we're creating an entirely new category of AI-native mobile experiences.
About the Role
We're looking for a
Conversational AI Engineer
to design, build, and optimize next-gen intelligent chatbots that transform customer engagement. If you're passionate about AI/ML, natural language processing (NLP), and building human-like conversational experiences, this role is for you.
You'll lead the development of end-to-end chatbot solutions - designing workflows, integrating APIs, crafting prompts, and building tools that power seamless customer journeys across support, billing, and more.
This is a
rare opportunity to join a 0-1 journey with a seasoned team and top-tier advisors to shape the way millions interact with AI-powered systems in real time
.
What You'll Do
- Design Conversational Flows:
Build and optimize intelligent customer support experiences on the
Maven AGI
platform - Integrate APIs:
Connect chatbots with CRM, billing, ticketing, and enterprise systems - Engineer Prompts:
Write effective LLM-driven prompts to improve accuracy and engagement with workflow automation - Optimize Performance:
Continuously monitor KPIs (deflection rate, accuracy, CSAT) and refine flows
What We're Looking For
- 3+ years of experience in
conversational AI / chatbot development
(LLM-based preferred) - Strong background in
API development & integration
(REST, Webhooks) - Hands-on
NodeJS
experience for chatbot workflows - Familiarity with
prompt engineering
and working with LLMs (RAG pipelines, fine-tuning) - Experience with customer support platforms (Zendesk, Salesforce, Freshdesk)
- Problem-solving, debugging, and independent delivery mindset
Why Join Us?
- Be at the
forefront of Conversational AI
, shaping the next wave of intelligent customer engagement - Work in a
startup-style environment
with ownership and freedom to innovate - Work with
seasoned operators who have built unicorns
before - Collaborate with
AI-first teams
where ideas move fast and execution matters
-
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