Customer Relationship

1 day ago

Mohali Punjab, India Healthy Jeena Sikho Full time

**About Us**:
At **Healthy Jeena Sikho**, we are revolutionizing home healthcare by providing life-saving medical equipment like BiPAP, CPAP, oxygen concentrators, hospital beds, and wheelchairs to families across North India. We are looking for passionate and smart individuals to join our **Sales & Customer Experience team**.

**Role Overview**:
This is a **customer-focused sales role** that blends relationship management with telesales and inside sales responsibilities. You will be the first point of contact for customers, helping them choose the right healthcare solutions, following up on leads, and ensuring a smooth and satisfying experience.

**Key Responsibilities**:

- Handle inbound leads via calls, WhatsApp, and website inquiries.
- Understand customer needs and recommend suitable products (rental/purchase).
- Build long-term relationships by following up, resolving queries, and ensuring satisfaction.
- Achieve monthly sales and revenue targets through effective inside sales strategies.
- Maintain accurate lead and sales data using CRM tools.
- Coordinate with the operations team to ensure timely delivery and service.
- Gather customer feedback and contribute to service improvement ideas.

**Who Can Apply**:

- Graduate in any stream (BBA, B.Com, BA preferred).
- Strong verbal communication in **Hindi & English**.
- Good listener, empathetic, and confident in handling objections.
- Basic knowledge of CRM, WhatsApp Business, and Excel.
- Freshers with a passion for customer service and sales are encouraged to apply.

**What We Offer**:

- Fixed salary + high performance-based incentives
- Learning opportunities in the fast-growing healthcare space
- Friendly, mission-driven work environment
- Growth path to Team Lead & Business Development roles

**Be the voice of a brand that cares—join Healthy Jeena Sikho and grow with purpose.**

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

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