Network Engineer-l1

2 weeks ago

Mumbai Maharashtra, India NTT Data Full time

**Work Experience
***Job Requirement**:

- Knowledge on ITIL framework;
- Technical ability to provide 1st level network monitoring;
- Technical ability to provide basic fault finding and fault escalation;
- Good understanding of incident management activities;
- Good ability to follow and documented operational processes;
- Basic understanding of Ethernet, Spanning Tree, TCP/IP, Routing (RIP, EIGRP, OSPF, BGP);
- Basic understanding of IOS and CatOS;
- Experience with ticket management and change request management systems;
- Experience with network monitoring / management tools/ analysis tools;
- Experience with liaising with carriers and vendors for faults; and
- Good communications and interpersonal skills.
- Day-to-day maintenance and backup.
- SLA Maintenance/ Management, monthly Uptime reports, bandwidth utilization reports & interface utilization/reporting of all the devices.
- Trouble shooting and debugging of Network and Application access issues.
- Incident management.
- Submission of periodical reports on the performance of the equipment’s and its review.
- SLA maintenance/management, daily, weekly, and quarterly interface utilization report, hardware report etc.
- Open for 24*7 Shift.

**Qualification: B.E / B.Tech. / MCA with CCNA or equivalent certification**

**Desired Experience**:

- Any Technical Graduate with hands on experience with networking, routing, switching is necessary with minimum 2+ years of experience.
- Network engineer with basic networking technology skills; Good understanding of cross platform technologies; and should be familiar with Cisco based technologies and products. (working hours 24x7, shift based)

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