Patient Communication Executive

2 weeks ago


Greater Kailash II Delhi Delhi, India Centre for Child and Adolescent Well Being Full time

**ROLES AND RESPONSIBILITIES FOR PATIENT COMMUNICATION EXECUTIVE**

**1. Call Management and Patient Interaction**
- Proactively manage and handle a high volume of inbound and outbound patient calls for appointment scheduling, queries, and follow-ups.
- Demonstrate strong call-making and attending skills with professionalism, ensuring patient concerns are addressed promptly.
- Efficiently handle challenging patient interactions, offering clear information and solutions with a calm demeanour.

**2. Appointment Scheduling**
- Use MS Excel and other relevant tools to accurately schedule, organize, and manage appointments for domestic and international clients.
- Support in Implementation of innovative scheduling techniques to reduce patient wait times, ensuring a streamlined experience.

**3. Written Correspondence**
- Manage written communication on behalf of Dr. Deepak, addressing both internal and external stakeholders.
- Draft clear, professional letters and official correspondences.

**4. Language Proficiency**
- Exhibit proficiency in written and spoken English and Hindi, ensuring clear, professional communication.
**- **Post-graduate degree in HR, Communications, Marketing, Hospitality, English, Stenography, or related fields.
- **Experience in call-making, particularly in call centers or similar environments,** with a strong focus on handling patient calls.
- Strong communication skills in managing calls, crafting written communication, and overseeing financial transactions.
- Ability to handle high-pressure situations with composure and professionalism, especially during patient interactions.
- Excellent organizational skills and attention to detail in managing appointments and patient queries.
This revised version emphasizes the call-handling aspect as a primary responsibility. Let me know if you'd like to tweak anything further

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Greater Kailash Ii, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you worked in a call centre before?
- Are you comfortable handling 50+ calls per day?

**Experience**:

- total work: 2 years (required)

Work Location: In person

Application Deadline: 25/09/2024



  • Greater Kailash II, Delhi, Delhi, India Centre for Child and Adolescent Well Being Full time

    **ROLES AND RESPONSIBILITIES FOR PATIENT COMMUNICATION EXECUTIVE** **1. Call Management and Patient Interaction** - Proactively manage and handle a high volume of inbound and outbound patient calls for appointment scheduling, queries, and follow-ups. - Demonstrate strong call-making and attending skills with professionalism, ensuring patient concerns are...


  • Greater Kailash II, Delhi, Delhi, India Centre for Child and Adolescent Well Being Full time

    **ROLES AND RESPONSIBILITIES FOR PATIENT COMMUNICATION COORDINATOR** **1. Call Management and Patient Interaction** - Proactively manage and handle a high volume of inbound and outbound patient calls for appointment scheduling, queries, and follow-ups. - Demonstrate strong call-making and attending skills with professionalism, ensuring patient concerns are...


  • Delhi, Delhi, India Centre for Child and Adolescent Well Being Full time

    **ROLES AND RESPONSIBILITIES FOR PATIENT COMMUNICATION EXECUTIVE** **1. Call Management and Patient Interaction** - Proactively manage and handle a high volume of inbound and outbound patient calls for appointment scheduling, queries, and follow-ups. - Demonstrate strong call-making and attending skills with professionalism, ensuring patient concerns are...


  • East of Kailash, Delhi, Delhi, India RG Stone Urology Research Institute Full time

    **Location** : East of Kailash, New Delhi, **Designation** : Patient Care Executive **Department** : Communication **Qualification** : graduate **Experience** : 2 **Total Vacancy** : 2 POSITION GUIDELINES JOB DESCRIPTION/ RESPONSIBILITIES - JOB LOCATION - SOUTH DELHI, EAST DELHI, NOIDA DEPARTMENT: COMMUNICATION POSITION : PATIENT CARE...


  • East of Kailash, Delhi, Delhi, India RG Stone Urology Research Institute Full time

    **Location** : East of Kailash, New Delhi, **Designation** : Patient Care Executive **Department** : Communication/ Tamil **Qualification** : graduate **Experience** : 1 **Total Vacancy** : 1 POSITION GUIDELINES JOB DESCRIPTION/ RESPONSIBILITIES - JOB LOCATION - SOUTH DELHI DEPARTMENT: COMMUNICATION POSITION : PATIENT CARE EXECUTIVE REPORTING TO :...


  • Greater Kailash I, Delhi, Delhi, India Oncare Cancer Hospital Full time

    **Key Responsibilities**: **Patient Care Coordination**: - Serve as the liaison between patients, medical staff, and hospital departments to facilitate coordinated care. - Educate patients and families about hospital services, and available resources. - Ensure smooth transitions for patients during hospital admission, discharge - Schedule patient...


  • East of Kailash, Delhi, Delhi, India RG Stone Urology & Laparoscopy Hospital Full time

    Designation: Patient Care Executive Qualification: Graduate or Above Department: Marketing and Clinical Programs Work Experience: 1 Year + Total Opening: 1 Location: East of Kailash, New Delhi **Job Description**: **Role: - **Patient Care Coordinator **Location: - ** Amar colony, New Delhi **What You’ll Do: -**- Management and resolve patient...


  • Delhi, India Apollo Telehealth Full time

    Job Description Apollo Tele health Services is looking for Patient Relationship Executive to join our dynamic team and embark on a rewarding career journey Responsibilities: - Manage patient interactions and relationships. - Address patient inquiries and concerns. - Ensure high levels of patient satisfaction. - Coordinate with healthcare teams for patient...


  • Delhi, Delhi, India Apollo Telehealth Full time

    Job DescriptionApollo Tele health Services is looking for Patient Relationship Executive to join our dynamic team and embark on a rewarding career journeyResponsibilities:- Manage patient interactions and relationships.- Address patient inquiries and concerns.- Ensure high levels of patient satisfaction.- Coordinate with healthcare teams for patient care.-...


  • Greater Kailash, Delhi, Delhi, India ICI HOSPITAL Full time

    **Key Responsibilities**: - Design and execute comprehensive marketing plans to increase brand awareness and patient acquisition. - Collaborate with the management team to align marketing strategies with the hospital's goals and objectives. - Oversee the creation of marketing materials such as brochures, newsletters, and promotional content. - Coordinate...