Patient Care Executive

1 week ago

East of Kailash Delhi Delhi, India RG Stone Urology & Laparoscopy Hospital Full time

Designation: Patient Care Executive

Qualification: Graduate or Above

Department: Marketing and Clinical Programs

Work Experience: 1 Year +

Total Opening: 1

Location: East of Kailash, New Delhi

**Job Description**:
**Role:

- **Patient Care Coordinator

**Location:

- ** Amar colony, New Delhi

**What You’ll Do: -**- Management and resolve patient complaints and queries related to Doctors, Hospital & services we are providing being raised via call, E-mail & through official Website as well any other digital source.
- Assist patient by informing the procedure to be followed to proceed further.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.
- Review and follow-up on patient accounts in a timely manner.
- Enter and update correct patient data into the computer data bases.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned.
- Participation in Continuous Quality Improvement.
- Comply with company policy and procedures and pertinent laws or regulations.

**What We Are Looking for**:

- Any Graduate

**What We Offer**:

- Competitive salary and benefits package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment

**Mandatory Skills**

Laboratory, Diagnostics, Lab

**Location**

New Delhi

**Department**

Marketing and Clinical Programs

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