
Customer Care Executive
5 days ago
Fresher Required.
- Handling customer complaints
- **Customer relationships**: Researching customer needs to improve customer relationships and experience
- **Customer service process**: Overseeing the customer service process and monitoring responses to customer requests and queries
- **Customer care**: Handling customer complaints, inquiries, questions, and criticisms
- **Problem-solving**: Analyzing the cause of a problem, generating solutions, and implementing a plan to resolve it
- **Communication**: Listening carefully and with empathy to understand what customers want and are worried about
- **Customer support**: Providing high-quality service delivery and data management
- **Customer relationships**: Researching customer needs to improve customer relationships and experience
- **Customer feedback**: Performing quality assurance surveys with customers and conveying their feedback to the team
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.84 - ₹14,000.52 per month
Schedule:
- Day shift
- Morning shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7698061021
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