Shared Services

1 week ago


India Zensar Technologies Full time

Coordinate and manage the end-to-end execution of learning programs, including scheduling, logistics, and participant management.
- Monitor program progress and identify any potential bottlenecks or issues, taking proactive steps to resolve them.
- Provide timely and accurate support to the L&D team by preparing and maintaining relevant trackers, reports, and other documentation.
- Assist in data analysis and reporting to measure the impact of L&D initiatives.
- Manage the onboarding and engagement of external vendors, ensuring timely and efficient delivery of training services.
- Coordinate with vendors to schedule training sessions, track attendance, and collect feedback
- Oversee all aspects of L&D operations, from initial planning to post-training evaluation.
- Ensure accurate and timely data entry into L&D systems.
- Resolve queries and issues related to L&D programs and processes.
- Coordinate and manage V-Learn sessions, ensuring smooth execution and accurate attendance tracking.
- Share training feedback with facilitators to enhance future sessions.
- Monitor compliance with mandatory trainings like POSH and COC, following up with associates to ensure timely completion.L
- ead and mentor the L&D operations team, providing guidance and support.
- Foster a positive and collaborative team culture.



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