Customer Service Executive

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

Strong Communication Handle inbound and outbound calls Multilingual added advantage Experience : 6 to 1 year Immediate Joiner **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Nungambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work...

JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

**Customer Care Executive Job Description** - Promptly handling and answering to all type of customer quires - Handle customer direct requests and unresolved issues by co coordinating with respective customer care team. - Co coordinating with all state service team to close customer complaints with in derived completion time (24 hours). - Replaying to...

ICCS BPO is hiring for 100 Customer care Executives in Chennai General Day shift-Work from Office only Full time only 6 days working with 1 rotational week off Tamil Outbound Voice process-Videocon D2H (No Sales/Targets) Explain about the plan due date details and recharge details Walkin date: 14th, 15th Feb Time:11AM to 4PM Interview Location: ICCS...

**Job Summary**: **Key Responsibilities**: - **Customer Interaction**: Act as the primary point of contact for customers, addressing inquiries regarding shipments, pricing, and services. - **Shipment Coordination**: Track and manage air, sea, and land freight shipments, updating customers on transit status and any changes. - **Issue Resolution**: Handle...

Job Title: Call Center Executive Location: Nungambakkam, Chennai - 600034 **Job Type**: Inbound Call Center Working Hours: - 7:00 AM - 10:00 PM (9 hours a day) - 6 days a week - Rotational week-off **Experience**: - Minimum 6 months as a tele-caller in a Call Center (preferable) - Non-voice experience can also be considered Language Skills: - English...

**SEMJA** is Upcoming Technology-driven Transportation company dedicated to revolutionizing the way people commute. With a commitment to providing safe, reliable, and convenient transportation solutions. **Position Overview**: We are seeking enthusiastic and driven individuals to join our team as. As a Customer Care Executive at **SEMJA**, you will play a...

**Handling customer inquiries and complaints**:Answering questions, resolving issues, and providing appropriate solutions. - **Providing excellent customer service**:Building positive relationships, demonstrating empathy, and ensuring a positive experience. - **Communicating effectively**:Using clear and concise language, both written and verbal, to explain...