Customer Service Representative

6 days ago


Mohali Punjab, India Zouma Full time

**Job Title**: Customer Support Executive (CSE) - UK Shift

**Location**: Zouma

**Work Schedule**:

- Monday to Friday (5 Days)
- Two Alternate Saturdays
- UK Shift Timings

**Key Responsibilities**:

- Resolve customer queries with professionalism and efficiency.
- Maintain accurate records of customer interactions in the system.
- Escalate complex issues to the appropriate department when required.
- Ensure customer satisfaction by providing timely updates and follow-ups.
- Meet performance targets related to quality, productivity, and response times.

**Requirements**:

- Bachelor’s degree or equivalent qualification preferred.
- Prior experience in customer service / international voice process is an advantage.
- Excellent communication skills in English (both verbal & written).
- Ability to work in rotational shifts (UK time zone).
- Strong problem-solving skills and customer-centric attitude.
- Basic knowledge of MS Office and CRM tools is desirable.

**What We Offer**:

- Competitive salary & performance incentives.
- Growth opportunities within the organization.
- Exposure to an international process and client base.
- Supportive team culture and learning environment.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 28/08/2025



  • Mohali, Punjab, India Fitelo Full time

    **Role**: Customer Service Representative **Job Type**: Fulltime **Location: Mohali** **About Fitelo**: **We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. We’re dedicated to giving you the very best of health and lifestyle from the comfort of your home or office Every day is a chance to flip the script. An...


  • Mohali, Punjab, India Mind map IT Solutions Full time

    We are gauging for a customer service representative to handle customer concerns and to resolve any issues. The role involves evaluating customer inquiries, establishing complaints, and steering customer service across diverse contact platforms. Success in this position requires a calm demeanor in addressing troubled customers, as well as active experience...


  • Mohali, Punjab, India WKT LOGISTICS PVT LTD Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...


  • Mohali, Punjab, India Yono entertainment pvt ltd Full time

    We are looking for Chat Support Representatives in Mohali Chandigarh region Must have knowledge about computer Typing speed should be 30 WPM **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus Application Question(s): - Have you worked as a...


  • Mohali, Punjab, India Qmbitz private limited Full time

    NIGHT SHIFT US PROCESS FROM OFFICE **Job Title**: Customer Service Representative **Location**: Mohali, India **Job Type**: Full-time **Job Summary**: **Key Responsibilities**: - Handle and resolve customer complaints, providing appropriate solutions and alternatives. - Follow up with customers to ensure their issues are resolved. - Maintain a...


  • Mohali, Punjab, India GNR Global Services Full time

    **Hiring Customer Service Representatives** **Domain**: - International BPO **Location**: - Mohali **Salary - 24000 to 33000** **Qualification**: 12th/Graduates/PG Good English skills Rotational shifts 5.5 working days only **Responsibilities**: Handle customer's queries through calls or chat Training will be given with salary **Interested can...


  • Mohali, Punjab, India SR Group Full time

    Urgent Hiring for Customer Service Representative. Job location will be Mohali phase 8b Industrial Area. Fresher/Experienced both can apply. Salary budget - 20k to 35k depends on interview. Qualification - Any Graduate/Post Graduate. Direct Interviews face to face. Only Interested can share CV on, 7814064252 **Job Types**: Full-time, Permanent Pay:...


  • Mohali, Punjab, India Dee2Cee Brands Pvt Ltd. Full time

    Here’s a Job Description (JD) for a **Customer Service Representative (CSR)** role: **Job Title**: Customer Service Representative (CSR) **Location**: [Insert Location] **Department**: Customer Support **Reports To**: Customer Support Manager **Type**: Full-time **Job Summary**: We are looking for a passionate **Customer Service Representative (CSR)** to...


  • Mohali, Punjab, India SR Group Full time

    Urgent Hiring for Medical Service Representative. Job location will be Mohali Phase 8b industrial area. Fresher/Experience both can apply Salary Budget - 20k to 35k depends on interview, Qualification - Any Graduate Direct Interviews face to face. Only Interested can share CV on, 7814064252 **Job Types**: Full-time, Permanent Pay: ₹20,000.00 -...


  • Mohali, Punjab, India Realcards.in (wedding cards) Full time

    Female Customer service representative Age : 23 1. Interview people in front of camera. 2. 10 to 15 videos per day. 3. Promote wedding cards 3. A camera man will join for the video shooting. 4. Own vehicle would be good. 5. Working area - Kharar, Mohali, Chandigarh. Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Flexible schedule - Paid...