Special Task Coordinators

**Service > Service Delivery > SSC - Services**

The Service Operations Support department in Chennai provides 24/7 support to internal customers, focusing on Technical Planning, Continuous Improvement Management Coordination, Dispatching, and Field Planning.

**Responsibilities**
- Technically Plan a Work order (clearly specified, enriched with relevant information, map a work type / task list or manual planning: Define and search out all required materials, tools, services, and resources) Customer specifics considered in technical planning.
- Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation & updates)
- Perform an entitlement check via system support and identify T&M opportunities and check the status with Contract Manager for Planning
- Identify CIM opportunities and link work order (if applicable)
- Reassign a work order to Technical Support Engineers if advanced planning is required OR to Upstream if commercial clarification is required.
- Confirm readiness for works to be executed (system), Tools, parts & services are planned and monitored on time before crew mobilization.
- Service schedule is aligned with the obligations in service contracts.
- Prepare, level out & assign works for the territory & tasks of responsibility, to deliver best match for needs and potential. (i.e., weather conditions & skills)
- KPIs and PPIs related to Planning & Scheduling are balanced and under control.
- Confirm readiness for works to be executed (system).
- Prepare 12-week planning (long-term planning) / short term planning (3-week detail plan)
- Bundle and optimize work order composition.
- Perform the availability check (material, tools and competences)
- Open to working in a 24/7 rotational shift schedule

**Qualifications**
- Diploma or Degree in Electrical & Mechanical with minimum of 3 to 7 Years of experience
- Technical background with experience in Wind turbines will be added advantage. (Vestas / Multi Brands)
- Service Planning background and planning Experience in Blades and Wind turbines Main components will be added advantage.

**Competencies**
- Good understanding Service AOM
- Ready to read into technical documentations and drawings.
- Affinity to work according to processes and navigate in technical (commercial) related systems.
- Self-organization / good time management and stress resistant
- Technical communications skills
- Knowledge in SAP and Salesforce

**What We offer**
We offer a very exciting job in a flat, multi-cultural and dynamic department focusing on reaching world class results. To us, it is all about knowing the market and our customers, defining the right solutions and getting it done - all in the best possible way. We would like you to participate in that mission.

**Additional Information**
The work location is Chennai, India.

**BEWARE - RECRUITMENT FRAUD**

**DEIB Statement**

At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

**About Vestas**

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.