
Office Administrator
5 days ago
**Key Responsibilities**
**Client Management**:
- Act as the primary point of contact for assigned clients, addressing their legal service-related needs efficiently.
- Assist in onboarding new clients by guiding them through the firm’s processes, ensuring all necessary documentation is in place.
- Maintain regular communication with clients to provide updates on case progress and legal matters.
**Relationship Building**:
- Foster and maintain strong professional relationships with clients to promote trust and long-term engagement.
- Schedule and attend client meetings to understand their needs and provide tailored solutions in consultation with legal teams.
**Coordination and Support**:
- Coordinate with internal legal teams to ensure timely delivery of services and resolutions to client queries.
- Maintain detailed client files and records, ensuring confidentiality and compliance with legal and firm policies.
- Handle client grievances promptly and escalate complex issues to senior management for resolution.
**Administrative Duties**:
- Generate and maintain client activity reports, including invoicing and billing summaries.
- Assist in drafting and reviewing client communication materials such as progress reports, legal notices, and updates.
- Ensure timely follow-ups with clients regarding outstanding documents, payments, and updates.
**Performance Goals**:
- Achieve client satisfaction metrics as defined by the firm’s standards.
- Contribute to revenue growth by identifying upselling or cross-selling opportunities for legal services.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Fixed shift
**Experience**:
- Microsoft Office: 2 years (preferred)
- total work: 2 years (preferred)
Work Location: In person
Application Deadline: 29/01/2025
Expected Start Date: 01/02/2025
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