Office Administrator

14 hours ago

Pitampura Delhi Delhi, India UN Legal Group Full time

**Key Responsibilities**

**Client Management**:

- Act as the primary point of contact for assigned clients, addressing their legal service-related needs efficiently.
- Assist in onboarding new clients by guiding them through the firm’s processes, ensuring all necessary documentation is in place.
- Maintain regular communication with clients to provide updates on case progress and legal matters.

**Relationship Building**:

- Foster and maintain strong professional relationships with clients to promote trust and long-term engagement.
- Schedule and attend client meetings to understand their needs and provide tailored solutions in consultation with legal teams.

**Coordination and Support**:

- Coordinate with internal legal teams to ensure timely delivery of services and resolutions to client queries.
- Maintain detailed client files and records, ensuring confidentiality and compliance with legal and firm policies.
- Handle client grievances promptly and escalate complex issues to senior management for resolution.

**Administrative Duties**:

- Generate and maintain client activity reports, including invoicing and billing summaries.
- Assist in drafting and reviewing client communication materials such as progress reports, legal notices, and updates.
- Ensure timely follow-ups with clients regarding outstanding documents, payments, and updates.

**Performance Goals**:

- Achieve client satisfaction metrics as defined by the firm’s standards.
- Contribute to revenue growth by identifying upselling or cross-selling opportunities for legal services.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift

**Experience**:

- Microsoft Office: 2 years (preferred)
- total work: 2 years (preferred)

Work Location: In person

Application Deadline: 29/01/2025
Expected Start Date: 01/02/2025

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