Customer Service Representative, Inbound Call Center

4 days ago

Vashi Navi Mumbai Maharashtra, India Raunak Placement Services Full time

Job Title: Customer Service Representative (Inbound)

**Work From Office : Turbhe, Navi Mumbai, Maharashtra**

**Responsibilities**:
Assist customers with internet and cable service inquiries.

Resolve technical issues and billing inquiries promptly.

Schedule service appointments and coordinate with technical teams.

Maintain accurate customer records and adhere to company policies.

**Requirements**:
Previous customer service experience preferred.

Strong communication and problem-solving skills.

Familiarity with internet and cable services.

Willingness to work night shifts.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Vashi, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Fluent English (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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