Global Employee Offboarding, Associate 2
7 days ago
Purpose of Role:
- The Offboarding function at State Street is the internal function dedicated to ensuring a smooth and consistent Offboarding experience for employees who have resigned from the organization.- Each individual will be assigned a country or group of countries (depending on the size of the State Street operation in each location).
Responsibilities:
- Support all Offboarding administration for employees that have resigned from State Street ensuring completion and accuracy of all tasks- Create Task Submission Forms to manage your case load and ensure that all actions are completed as required- Track each employee through the end-to-end Offboarding lifecycle and ensure all support functions are completing their required tasks accurately and timely- Produce relieving letters accurately and efficiently- Run daily report from Workday to support required processes- Pull together required reports and send to support functions to drive steps of the Offboarding process- Effectively manage risk in ensuring that all critical tasks are completed prior to an employee’s last working day- Provide guidance and query management to employees and managers throughout the Offboarding process- Troubleshoot challenges through the end-to-end process and ensure the technology is accurately reflecting cases statuses- Identify any challenges or delays in the process and highlight these to management
Additional Responsibilities:
- Prepare and distribute standard and ad hoc reports within specified guidelines- Develop and maintain good working relationships with employees, managers and key stakeholders in the Offboarding process (IT, Global Security, GHR, Finance, Facilities)- Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions.- Gain an understanding of process flows risk and downstream impact- Handles confidential and sensitive information
Specific Qualifications / Skills:
- Strong communication and interpersonal skills- Strong time management and organizational skills- Detail-oriented- Fluent English language skills.- Ability to multitask in a fast-paced environment- Ability to exercise diplomacy and discretion- Strong customer service skills- Proficiency with MS Office Applications- Experience of a busy and demanding environment
Level Of Education: Degree level education (preferred)
Previous Level of Experience: - Previous administration experience in a Human Resources environment preferable
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