Employee Helpdesk

1 day ago


Mumbai Maharashtra, India Tata Consultancy Services Full time

**Role Name: Associate/Employee Helpdesk**
**Location: Mumbai**
**Shift: Night and rotational shifts**
- **Work from Office Only**
- ***Role Summary - Associate Employee Helpdesk -**- **Role Responsibilities -**- Manage HR employee lifecycle related queries and concerns.-
- Handle queries pertaining to, working hours, support questions related to immigration requirements, personal/ job data change, learning administration, offboarding etc.Help resolve major employee grievances and counsel employees if there are any escalations raised, also assist if any employee relations issues are raised.-
- Collaborate with employees to ensure prompt resolution and by working towards achieving maximum employee satisfaction- **Qualification -**- 1-5 years’ experience in HR helpdesk/HR operations or customer support.

**Location**
- Mumbai
- **Job Function**
- BUSINESS PROCESS SERVICES
- **Role**
- Support Executive
- **Job Id**
- 380449
- **Desired Skills**
- Helpdesk Solution | Human Resource | Voice Helpdesk Agent

**Qualifications** : BACHELOR OF ARCHITECTURE



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