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Retail Sales Associate

2 weeks ago

Gurugram Haryana, India CRATERZONE PVT LTD Full time

Responsibilities and duties
- Greet and assist customers in locating products and provide detailed information on features and benefits.
- Understand customer needs and make tailored recommendations about products and services to consider.
- Conduct product demonstrations and educate customers about loyalty programs and special offers.
- Process sales transactions seamlessly and accurately using POS systems.
- Drive sales through upselling and cross-selling techniques, suggesting complementary products, and informing customers about current promotions.
- Respond to customer inquiries and complaints, ensuring a professional and satisfactory resolution.
- Manage inventory, including restocking and organizing products on the sales floor.
- Maintain store cleanliness and order, while implementing visual merchandising guidelines.
- Follow store policies and procedures, including handling products, managing returns and exchanges, and reporting security issues.
- Adapt to various roles as needed and participate in training to enhance product knowledge and sales skills.

Skills and qualifications

**Required skills and experience**
- High school diploma or equivalent
- Minimum of one year of experience in a retail environment
- Exceptional communication and customer service skills

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Retail sales: 1 year (preferred)
- Fashion retail: 1 year (preferred)
- Jewelry sales: 1 year (preferred)

Work Location: In person