Catering Assistant

5 days ago

Goa, India IHCL Full time

Job Responsibilities

**Responsibilities**:

- Assist in setup & breakdown of the restaurant.
- Assist your Service Leader in organising table seating and preparing tables.
- Greeting of customers and providing an enjoyable dining experience for all customers.
- Presenting menus/ directing customers to our menu QR code on the tables.
- Possess great knowledge of menu and non-menu items, and their ingredients. Helping customers select food/ beverages.
- Collaborate with other restaurant servers and kitchen/ bar staff.
- Serve water and refill glasses as and when needed.
- Ensure the timely delivery of food/beverage orders.
- Complete opening and closing side work.
- Ensuring side stations are stocked and cleaned. Regular checks.
- Assisting in cleaning up of spills and ensuring table cleanliness at all times.
- Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)
- Handling of customers' queries in a friendly and professional manner.
- Providing suggestions and recommendations to upsell.
- Deal with complaints and problems with a positive attitude.
- Facilitating and assisting Service Leader in any other requirements.

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