Customer Services

2 weeks ago

Nagpur Maharashtra, India ADVANSOFT Full time

**SKILLS **:Good English Communication

**Soft Skills**:

- Ability to effectively communicate his/her thoughts in a well-organized manner
- Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.
- Friendly and upbeat style
- Ability to handle difficult or irate customers effectively
- Ability to set expectations and deliver information in a positive and articulate way
- Investigates and takes action to meet customer’s needs
- Solves routine problems effectively, gathering the information necessary from the customer
- Applies systematic approach to solving problems
- Professional and positive in interactions with others and is able to establish rapport quickly
- Treats others with courtesy and respect
- Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals

Pay: ₹100,000.00 - ₹190,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Night shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Nagpur, Maharashtra (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

**Speak with the employer**
+91 9154949816

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