Servicenow - Tester

Job title :ServiceNow - Tester
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

BUK & BX - All locations

Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:
The Test Analyst is responsible for all aspects of the ServiceNow HR Service Delivery solution and owns all test activity. This role will work with the HR organisation, HR journey owners, process owners and various HR teams to support testing of the ServiceNow environment.

What will you be doing?

Execute plans for test phases based on overall project plan to accommodate all tasks involved
- Identify and highlight discrepancies in specifications
- Understand dependencies between changes within individual releases
- Solutionise problems identified during agile meetings
- Identify and communicate risks with project/ test approach
- Create risk and query logs
- Create test cases/ scripts/ charters/ data sheets/ sample data
- Set up and Execute tests and record evidence
- Raise defects with appropriate amount of details
- Report results/ outcome of testing to project audience
- Support the introduction of automation testing into the programme
- Conform to established good practice and any appropriate test automation standards
- Define test scenarios and create test scripts

What we’re looking for:

- Working experience in ServiceNow mobile app or portal
- Experience of creating and executing test plans in line with programme delivery plans
- Has experience of testing across multiple business processes (UAT/SIT/technical etc)
- can engage with stakeholders at all levels of the organisation from all relevant HR/Tech areas

Skills that will help you in the role:

- Working experience in ServiceNow mobile app or portal
- Working experience in ServiceNow HRSD
- Working experience of technologies such as JIRA
- Working experience of test technology
- Exposure to SDLC (Software Development Life Cycle), Agile methodology, Testing Concepts (e.g Black Box testing, System Testing, Acceptance Testing etc.)

Where will you be working?
Pune

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Software Engineering