ServiceNow Platform Architect

2 days ago

Pune, India Synechron Technologies Private Limited Full time

Job Description

Overall Responsibilities:

- Develop and maintain a deep understanding of the current and future functionality of the ServiceNow platform and its relevance to the organization.
- Design and implement high-quality ServiceNow solutions that enable enterprise architecture objectives and business needs.
- Collaborate with IT and business stakeholders to define system requirements and document architectural artifacts to enable secure, compliant, and resilient ServiceNow platform solutions.
- Lead architecture and design sessions; advocate best practices and optimal design techniques to ensure performance and scalability.
- Provide expert guidance to development teams on technical issues, modern integration techniques, and ServiceNow best practices.
- Provide architecture leadership for the end-to-end lifecycle for ServiceNow implementations including design, configure, test, deploy, and maintain.
- Prepare and present architectural artifacts and technical presentations to senior management and other key stakeholders; obtain architecture review board approval in support of ServiceNow platform solutions and integrations.
- Ensure compliance with security standards and practices in the ServiceNow environment.
- Act as a mentor to junior architects, developers, testers, product owners, providing leadership to enhance their skills and understanding in ServiceNow technologies.
- Provide oversight, architectural direction, and recommendations for data integrations to ensure data quality and best practices are adhered to for integration of data into the ServiceNow CSDM.

Qualifications:

- Certified ServiceNow Technical Architect (Must Have)

- Bachelors or master s degree in computer science, Information Technology, or related field.

- 5+ years of experience in designing and implementing ServiceNow solutions.

- Strong understanding of ITSM, ITOM, ITRM, ITBM, ITVM, BCM, SPM, UPM-X, CSM, and SecOps modules within ServiceNow.

- Experience with JavaScript, HTML, CSS, and integrating third-party APIs with ServiceNow.

- Excellent problem-solving skills and the ability to work under tight deadlines.

Experience:

- At least 10 years of experience in software development and leading technology projects
- Proven track record of delivering projects using emerging technologies
- Experience in mentoring and guiding junior team members
- Experience in working with cross-functional teams

Day-to-Day Activities:

- Manage the development and delivery of projects using emerging technologies
- Provide technical guidance and mentorship to junior team members
- Collaborate with cross-functional teams to ensure alignment with the organizations overall strategy
- Evaluate and recommend new technology solutions to improve business processes
- Stay up-to-date with the latest technological advancements and industry trends

Soft Skills:

- Strong communication and leadership skills
- Ability to work well under pressure and meet tight deadlines
- Excellent interpersonal and team-working skills
- Ability to effectively communicate technical information to non-technical stakeholders
- Passionate about technology and a desire to stay up-to-date with the latest advancements.

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