
Us Customer Support Executive
5 days ago
**Role Definition & Requirement**
Call Center Representative will be the liaison between our company and its current and
potential customers. Needs to be experienced, self-driven and motivated Voice Agent.
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible
conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
**Requirement**
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written
**communication Skills**
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
**Educational Qualification Requirement**
- Minimum Graduate in any stream
**Desired Experience**
- 1Years of International Outbound Sales experience (US)
**Facility**:
**Salary**: ₹30,000.00 - ₹45,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Moti Nagar, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)
- International voice process: 2 years (preferred)
- international sales: 1 year (required)
**Language**:
- English (required)
License/Certification:
- Versant 6 (required)
**Speak with the employer**
+91 9219653837
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