Customer Care Executive

1 week ago

Moti Nagar, India Betterment Quest Solution Full time

**Customer Support Executive**

**Job description**:
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.

**Job Role & Responsibilities**:

- Manage large amounts of incoming phone calls.
- Identify and assess customers' needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right tools/methods.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- take the extra mile to engage customers.

**Qualification**:

- Freshers with great communication skills are also welcomed.
- Graduate/undergraduate
- MUST be comfortable with working from the office.
- Strong phone contact handling skills and active listening.

**6 days working/ 1 day rotational off**

**9 hour login**

**shift window 8:00AM to 8:00PM (any 9 hour)**

**Salary
- 15,000 IN HAND (with deductions)**

**INTERVIEW MODE- WALK-IN**

**WORK LOCATION- Moti Nagar, Delhi**

**Chanchal - 9826042494**

**Salary**: ₹15,642.00 per month

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Moti Nagar, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9826042494

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