Customer Care Executive

3 days ago

Gautam Budh Nagar, India Arihant info Full time

Dear Job Seekers,

Are you passionate about providing exceptional customer service and looking for an exciting career opportunity? We invite you to participate in our walk-in interview for the Customer Care Executive position at Arihant Infomarketing Pvt Ltd.

**Starting from Date**: 19-January-2024

**Time**: 11 Am To 3 Pm

**Location**: B-71, Sector-6, Noida - 201301

**Contact Person**: Mr. Vivek / Mr. Arpit

As a E-commerce Customer Care Executive, you will be an essential part of our team, responsible for ensuring our customers have a positive experience with our products and services. Your main responsibilities will include:
Handling buyer / customer inquiries, complaints, and feedback with professionalism and courtesy.
- Providing accurate information and solutions to customer issues.
- Maintaining records of customer interactions and transactions.
- Collaborating with other team members to resolve complex customer problems.
- Ensuring customer satisfaction and retention through excellent service.

**Qualifications**:

- Diploma or Any Graduation.
- Experience on Amazon Seller central
- Excellent English communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work in a team-oriented and fast-paced environment.
- Previous customer service experience is a plus but not mandatory.

**What We Offer**:

- Competitive salary and benefits package.
- Extensive training and career development opportunities.
- A supportive and friendly work environment.
- Opportunities for advancement within the company.

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your current Salary?
- How many years of experience of working on with an ecommerce company ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer retention: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

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