E Commerce Operations Executive

1 week ago

Mahalaxmi Mumbai Maharashtra, India Birla Workforce and Technologies Full time

Looking for e commerce Operation executive Role
- Develop and execute strategies to improve customer service throughout the eCommerce journey.
- Manage customer inquiries, complaints, and feedback promptly and effectively.
- Monitor and evaluate the performance of promotional campaigns, making adjustments as needed to maximize their effectiveness.
- Stay updated with industry trends, technologies, and best practices in eCommerce operations, implementing relevant strategies to increase revenue and profitability.
- Collaborate with other departments, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
- Track and analyze inventory levels, ensuring optimal stock availability and minimizing stock-outs or excess inventory.
- Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction.
- Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.

**Salary**: ₹9,392.94 - ₹25,186.07 per month

Application Question(s):

- Salary Expectation ? ( per month )

**Experience**:

- E-commerce operation: 1 year (required)

Ability to Commute:

- Mahalaxmi, Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**

+91 9702584961

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