Tele Caller Executive

7 days ago

Manesar, India AMRSY Full time

**Key Responsibilities**:

- **Client Communication**:

- Make outbound calls to existing and potential clients to provide information about products and services.
- Handle inbound calls and respond to client inquiries promptly and professionally.
- **Client Coordination**:

- Schedule appointments, meetings, and follow-ups with clients as needed.
- Act as a liaison between clients and internal teams to ensure client needs are met.
- **Database Management**:

- Maintain and update client information in the database.
- Document call details and outcomes accurately for follow-up and reporting purposes.
- **Issue Resolution**:

- Address client concerns and provide solutions or escalate issues to appropriate departments.
- Follow up with clients to ensure satisfaction and gather feedback.
- **Sales Support**:

- Assist in identifying new business opportunities and generating leads.
- Collaborate with the sales team to achieve targets and enhance client engagement.
- **Reporting**:

- Prepare and submit regular reports on client interactions, feedback, and potential improvements.
- Track performance metrics and contribute to team goals.

Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 04/11/2024

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