Telesales Executive

1 day ago

IMT Manesar Gurugram Haryana, India Super Scholar Full time

**Telesales Representative Job Description**

**Job Title**: Telesales Representative

**Job Summary**: We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.

**Requirements and Skills**:

- Proven experience as a telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota, preferably over the phone.
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- High school diploma; BSc/BA will be a plus.

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- Are you comfortable with Gurugram Location?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Tele sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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