Tele Caller Executive

A Telecaller Executive, also known as a Telemarketing Executive or Telecaller, plays a crucial role in sales and customer service by connecting with potential or existing customers over the phone.

**Responsibilities**:
**Cold Calling**: Initiate outbound calls to prospective customers who may have shown interest in the product or service or to generate leads.

**Customer Interaction**: Handle inbound calls from customers, addressing inquiries, providing information, and resolving issues or concerns.

**Sales Pitch**: Present products or services to potential customers, explaining features and benefits to encourage a positive response and potentially close sales.

**Lead Generation**: Identify and qualify potential leads through effective questioning and information gathering during calls.

**Follow-Up**: Maintain a follow-up system to nurture leads, answer additional questions, and provide additional information as needed.

**Achieve Targets**: Meet or exceed sales targets and quotas set by the company, if applicable.

**Database Management**: Maintain accurate and up-to-date customer information and call records in the company's database.

**Product/Service Knowledge**: Stay informed about the products or services offered by the company to effectively communicate with customers.

**Feedback**: Gather feedback from customers and communicate it to the relevant teams within the organization.

**Adherence to Scripts and Guidelines**: Follow scripts and guidelines provided by the company to ensure consistency in communication.

**Qualifications and Skills**:
**Communication Skills**: Excellent verbal communication skills are essential for effective interaction with customers.

**Persuasion Skills**: Ability to influence and persuade customers to take desired actions.

**Listening Skills**: Attentive listening to understand customer needs and concerns.

**Patience**: Ability to handle rejection and remain patient during challenging calls.

**Sales Skills**: Basic understanding of sales techniques and strategies.

**Time Management**: Ability to manage time effectively and prioritize tasks.

**Team Player**: Collaborative attitude and ability to work well within a team.

**Resilience**: Ability to handle pressure and maintain a positive attitude in a high-paced environment.

**Problem-Solving**: Quick thinking and problem-solving skills to address customer concerns.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Manesar, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 9953350153