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Application Production Support

2 weeks ago


Maharashtra, India BNP Paribas Full time

About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:
**BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:
Job Title:
Application Production Support Executive

Date:
Department:
IT

**Location**:
Chennai

Business Line / Function:
Wealth Management

Reports to:
(Direct)

Grade:
(if applicable)

(Functional)

Number of Direct Reports:
Directorship / Registration:
**POSITION PURPOSE**:
**Responsibilities**

As a team member of APS, you will have to:

- UNIX shell scripting/Powershell/phython knowledge to automate the server/service/process restarts and other day-to-day activity.
- Basic knowledge on Autosys (i.e - create new job’s/Modify the existing Job’s).
- Ensure all production deliverables are aligned with bank standards and best practices
- Strong knowledge on batch processing and to support production incidents
- Analyzing system logs and identifying potential issues with infrastructure and Application related issues.
- **Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)**:

- Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.

**TECHNICAL & BEHAVIORAL COMPETENCIES**:
**Qualification & Experience**:

- 3+ years on Linux, Windows, Middleware [WAS/Tomcat], Production Support.

**Mandatory**
- Strong critical thinker with problem solving approach.
- Good written and oral communication skills
- Should have hands on experience on Linux, Windows Server Administration.
- Should have hands on experience in Middleware technologies
- Strong understanding on batch process & autosys.
- Good understanding in CICD tools
- Good understanding on ITIL practices.

**Good to have**
- Basic understanding on networking and Storage.
- Knowledge in oracle, MS SQl database
- SFTP, AXWAY CFT, MQ, Ansible, Docker ,Jenkins, Bitbucket, ELK
- Knowledge on Cloud.

**SPECIFIC QUALIFICATIONS (IF REQUIRED)**:** Skills Referential**

Behavioural Skills: (Please select up to 4 skills)

Critical thinking

Communication skills - oral & written

Ability to share / pass on knowledge

Personal Impact / Ability to influence

Transversal Skills: (Please select up to 5 skills)