Production Support

2 days ago

Pune Maharashtra, India Deutsche Bank Full time

**Production support**:
**Job ID**:R0387541

**Full/Part-Time**:Full-time

**Regular/Temporary**:Regular

**Listed**:2025-05-26

**Location**:Pune

**Position Overview**:
**Job Title: Production support**

**Location: Pune, India**

**Role Description**
- You will be operating within Corporate Bank Production as a Production Support Engineer in the Client Access & Services subdivision.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Escalation, Management, and communication of major production incidents
- Application rollout activities (may include some weekend activities)
- Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them.
- Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues.
- Update the RUN Book and KEDB as and when required

**Your skills and experience**
- Good experience in Production Application Support and ITIL Practices
- Very good hands-on knowledge of databases (Oracle/MSSQL etc.), including working experience of writing SQL scripts and queries.
- Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, Bash, Ansible, tools for automation (RPA, Workload, Batch)
- Excellent Team player and People Management experience is an advantage
- Bachelor's degree (Economics, Business Administration, Finance preferred). Master's degree a plus.
- Previous relevant experience in Banking Domain
- 5+ years’ experience in IT in large corporate environments, specifically in the production support.
- Operating systems (e.g. UNIX, Windows)
- Understanding on environments
- Middleware (e.g. MQ, WebLogic, Tomcat, Jboss, Apache, Kafka and similar)
- Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL)
- Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics

**Nice to have**:

- Cloud services: GCP
- Experience with automation solutions (Ansible, Jenkins/Groovy, Python, Java)

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Please visit our company website for further information:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

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