Product Support Executive

5 days ago


Pune Maharashtra, India Practice League Full time

We arelooking for smart, passionate members with good communication skills for ourproduct support team. As part of the product support team, you will resolveclient issues, provide them with assistance in configuring and using ourproducts.

**Rolesand Responsibilities**:

- Provide excellent Client service in a proactive, timely and efficient manner.
- Confidently interact with clients and understand their issues
- Takeownership of client issues and ensure to resolve them within the allocated SLA
- Interact with users to understand the issues in detail and document it
- Collaborate with internal teams and represent the clients while figuring outsolutions and workarounds.
- Conduct training sessions for end users on various features and releases
- Assist clients configure the product as per their process requirements

**Technicaland Soft Skills requirements**:

- 3-6Years of experience in software product support / client facing roles
- Knowledge of SQL and understanding of APIs would be an added advantage
- Priorwork experience in SaaS product companies is an added advantage
- Clearverbal and written communication skills
- Approachability and understanding sensitivity of client issues
- Goodteam working skills and ability to collaborate with internal teams as well asend clients.
- Openness to understand new technologies and tools



  • Hinjewadi, Pune, Maharashtra, India VMG SERVICES Full time

    we are hiring product support executive in life science company situated at dange chowk,pune... qualification -post graduation(biotech/microbiology/life sciences... experience -fresher/experience both can apply... internship available (stipend 15000-18000 /month)... connect-seven five five eight five zero two two three six.... **Job Types**: Full-time,...

  • Product Support

    2 weeks ago


    Pune, Maharashtra, India NCS SoftSolutions (P) Ltd Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Job Title:Product Support / Application SupportLocation: Pune (Customer Site)Experience: 2+ yearEmployment Type: Full-time, On-siteDepartment: Product Implementation & SupportJob Summary:We are looking for a technically qualified and customer-focused Product Support Executive / Technical Support Executive to join our product implementation and support team....


  • Pune, Maharashtra, India Deutsche Bank Full time

    **Production Support, AVP**: **Job ID**:R0388785 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-05-15 **Location**:Pune **Position Overview**: **Job Title: Production Support, AVP** **Location: Pune, India** **Role Description** - Deutsche Bank Group must be compliant with the new Payment Services Directive 2 (PSD2). PSD2 is...


  • Pune, Maharashtra, India Deutsche Bank Full time

    **Production Support, NCT**: **Job ID**:R0388802 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-05-15 **Location**:Pune **Position Overview**: **Job Title: Production Support, NCT** **Location: Pune, India** **Role Description** - Deutsche Bank Group must be compliant with the new Payment Services Directive 2 (PSD2). PSD2 is...


  • Pune, Maharashtra, India Enea Full time

    Product Support Engineer Role Overview As a key player in the Customer Support team you will work under the Customer Support Manager troubleshooting complex technical issues and collaborating closely with engineering and service delivery teams You ll combine technical expertise with excellent customer service making you a vital part of our support operations...

  • Production Support

    2 weeks ago


    Pune, Maharashtra, India Deutsche Bank Full time

    **Production support**: **Job ID**:R0387543 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-07-28 **Location**:Pune We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and...


  • Pune, Maharashtra, India UKG Full time

    **Job Description**: **Job ID**: - DIRPR011466 **Employment Type**: - Regular **Work Style**: - on-site **Location**: - Pune City,India **Role**: - Dir. Product Support **Company Overview** With 80,000 customers across 150 countries, UKG is the largest U.S.based private software company in the world. And we’re only getting started. Ready to...


  • Pune, India Practice League Full time

    We are looking for smart, passionate members with good communication skills for our product support team. As part of the product support team, you will resolve client issues, provide them with assistance in configuring and using our products. Roles and Responsibilities: - Provide excellent Client service in a proactive, timely and efficient manner. - Take...


  • Pune, Maharashtra, India AGCO Full time

    Do you want to help solve the world s most pressing challenges Feeding the world s growing population and slowing climate change are two of the world s greatest challenges AGCO is a part of the solution Join us to make your contribution AGCO is looking to hire candidates for the position of Product Support Specialist The Product Support Specialist is...


  • Pune, Maharashtra, India THE DIGITAL GROUP Full time

    Role and Responsibility Details Cultivating solid relationships with clients through the provision of exceptional after-sales service Creating a positive onboarding experience for new clients Regularly interacting with clients through telephone calls email communications or online meetings Identifying ways to overcome clients initial dislike of company...