Customer Relationship Executive

2 weeks ago

Kalamassery Kochi Kerala, India Sree Gokulam Motors & Services Pvt Ltd Full time

_**Key Responsibilities**:_

**Customer Engagement**:

- Build and maintain strong relationships with customers through regular communication.
- Provide information about vehicles, financing options, and dealership services.

**Telecalling Duties**:

- Conduct outbound calls to potential customers and follow up on leads.
- Schedule appointments for test drives, service visits, and sales consultations.
- Maintain accurate records of customer interactions and feedback in the CRM system.

**Sales Support**:

- Collaborate with the sales team to understand promotions and inventory.
- Assist in upselling and cross-selling dealership products and services.
- Support marketing initiatives by participating in promotional campaigns.

**Customer Feedback**:

- Collect and analyze customer feedback to identify areas for improvement.
- Address any issues or complaints promptly and effectively.

**Administrative Tasks**:

- Maintain an organized database of customer information and interactions.
- Prepare reports on customer interactions and sales performance as needed.
- **Qualifications**:_
- High school diploma or equivalent; bachelor’s degree preferred.
- Previous experience in customer service, sales, or telecalling, preferably in the automobile industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using CRM software and MS Office Suite.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

  • Customer Relationship Executive

    1 day ago

    Kalamassery, Kochi, Kerala, India Sree Gokulam Motors & Services Pvt Ltd Full time

    **Customer Relationship Executive - Telecaller (Service)** **Company**: Sree Gokulam Motors **Location**: Ambattukavu We are hiring **Customer Relationship Executives (Telecaller - Service)** to handle customer communications, service appointment bookings, reminders, and feedback calls. The role focuses on ensuring customer satisfaction and supporting the...

  • Client Relationship Executive

    5 days ago

    Kalamassery, Kochi, Kerala, India WeArch Developers Full time

    We are looking for a dynamic **Client Relationship Executive** with a **minimum of 2 years of experience,** who will be responsible for following up on positive leads, maintaining strong client relationships, and ensuring customer satisfaction. Key responsibilities include engaging with potential and existing clients, addressing inquiries, coordinating with...

  • Customer Relationship Executive

    5 days ago

    Kochi, Kerala, India NEO GUIDE Full time

    **Role and responsibilities of a customer relationship executive** - Building and maintaining customer relationships.... - Understanding customer concerns. - Addressing and escalating customer complaints. - Achieving sales target. - Analysing customer data. - Resolve customer complaints quickly and efficiently. Qualification : Any Degree. Gender: Male/...

  • Customer Relationship Executive

    2 weeks ago

    Kochi, Kerala, India Analytix Fintech International Pvt Ltd Full time

    **Position: Client Relationship Executive** About Us: Analytix Arabia Management Consultants is a premier consulting firm specializing in business formation, market entry strategies, and comprehensive advisory services in Saudi Arabia. We support local and international clients in navigating complex legal requirements, understanding market dynamics, and...

  • Customer Relationship Executive

    2 weeks ago

    Kochi, Kerala, India aurasun Full time

    **Customer Relationship Executive** Qualification - Any Degree Fluent in English Experience - 1 year exp (cctv, camera, intercom related exp preferred) Location - Ernakulam Salary - 15k Immediate joining required **Salary**: ₹15,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (required) - Customer service: 1 year...

  • Customer Relationship Executive

    5 days ago

    Kochi, Kerala, India Primeiro Innovative Solutions Pvt Ltd Full time

    **ob Description: Customer Relationship ExecutiveCompany**: VI Store**Location**: Karimugal, Kochi, Kerala**Work Timing**: 9:30 AM - 6:00 PM**Salary**: ₹15,000 - ₹18,000 (Based on interview performance and experience) **Position Overview**:We are seeking a dynamic and customer-focused **Customer Relationship Executive** to manage our VI Store...

  • Customer Relationship Executive

    1 week ago

    Kochi, Kerala, India GREATLEAP Services Pvt Ltd Full time

    **Job Description: Customer Relationship Executive** **Location**: Kochi **Salary**: ₹30,000 per month **Company Overview**: We are a dynamic and fast-growing advertising agency based in Kochi, with a diverse client portfolio that includes leading brands like Federal Bank, Pothys, and Kottakkal AVS. Our services span across print, film, outdoor, and...

  • Customer Relationship Executive

    1 day ago

    Kochi, Kerala, India ARYABHANGY BUILDERS PVT LTD Full time

    Arya Bhangy Builders is looking for a Customer Relationship Executives **(Male\Female) in our Ernakulam office.** **Experience : 1-2 yrs exp. in the similar capacity with a reputed builder** **Responsibilities**: - Assist the sales team with daily sales activities and manage incoming inquiries. - prepare and update sales presentations, proposals, and other...

  • Client Relationship Executive

    2 days ago

    Kalamassery, Kochi, Kerala, India Showrider Entertainment Pvt. Ltd. Full time ₹ 2,16,000 per year

    Job Title: Client Relationship ExecutiveCompany: Showrider EntertainmentLocation: On-site (Event Venues)About Showrider Entertainment:Showrider Entertainment is a creative event management company specializing in corporate events, entertainment shows, and large-scale experiences. We design and execute impactful events with precision and creativity. We are...

  • Customer Relationship Executive

    6 days ago

    Kochi H.O, Kochi, Kerala, India Abj Associates Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Customer Relationship ExecutiveLocation: KochiSalary: Rs20000-Rs30000Experience: 2yearsJob Description:We are seeking a dynamic and proactive Customer Relationship Executive to oversee and enhance client engagement and ensure smooth coordination between sales, project execution, and customer support teams.Key Responsibilities:Manage sales...