Non Voice Process

1 day ago

Ahmedabad Gujarat, India Alphanum Global Integrated Solutions Full time

Objective:
**Key Responsibilities**
- Perform data entry, record maintenance, and documentation with high accuracy.
- Resolve customer concerns by providing accurate and timely information.
- Collaborate with team members to meet project deadlines and achieve quality benchmarks.
- Process and update customer accounts and ensure all data is current and accurate.
- Identify and escalate complex issues to relevant departments for resolution.
- Maintain confidentiality of customer and company information.

**Skills required**:
**1. Typing Skills**:

- **Speed: Minimum 35 WPM (or higher depending on the requirement).**:

- **Accuracy: 90% of accuracy level.**

**2. Computer Proficiency**:

- **Knowledge of MS Office Suite (Excel, Word, Outlook).**

**4. Data Entry and Management**

**5. Written Communication Skills**

**6. Problem-Solving and Analytical Thinking**

**7. Attention to Detail**

**8. Team collaboration**

**9. Time Management & Organizational skills.**

**Timing: 9:15 AM to 6:30 PM**

**6:45 PM to 11:15 PM**

**Working days: Monday to Saturday (Only Sunday off)**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹5,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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