Call Center Executive

2 weeks ago

Bengaluru, India Miracolo Drinks Private Limited Full time

As a Telehealth Executive, you will play a crucial role in managing and overseeing the telehealth operations of Miracolo Drinks Private Limited. Your primary responsibility will be to develop and execute strategies to enhance the organization's telehealth services and ensure the efficient delivery of remote healthcare solutions. You will work closely with cross-functional teams and stakeholders to drive the success of telehealth initiatives and improve patient outcomes.

**Responsibilities**:
1. Operational Efficiency: Streamline telehealth operations to ensure seamless and efficient service delivery, including scheduling, billing, and technical support.

2. Technology Integration: Collaborate with IT teams to identify and implement telehealth technologies, platforms, and tools to enhance the delivery of remote healthcare services.

3. Operational Efficiency: Streamline telehealth operations to ensure seamless and efficient service delivery, including scheduling, billing, and technical support.

4. Technology Integration: Collaborate with IT teams to identify and implement telehealth technologies, platforms, and tools to enhance the delivery of remote healthcare services.

5. Compliance and Quality Assurance: Ensure telehealth services adhere to regulatory guidelines, privacy laws, and quality standards.

6. Patient Experience: Foster a patient-centric approach by continuously improving the telehealth experience, addressing patient concerns, and providing excellent customer service.

**Requirements**:
1. Education: Bachelor's Degree.

2.Communication: Exceptional interpersonal and communication skills to collaborate effectively with clients and internal stakeholders.

3. Adaptability: Ability to adapt to evolving telehealth technologies, changing regulatory environments, and industry trends.

4. Languages - Kannada (mandatory), English (mandatory), Telegu (Optional), Tamil (Optional), Marathi (Optional), Tullu (Optional)

Note - The above job description is a general outline and may vary.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Call center: 1 year (required)

**Speak with the employer**
+91 9108996006

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