Call Center Executive

1 day ago

Marathahalli Bengaluru Karnataka, India Hiretick Full time

**Position - **Call center Executives

**Process - **US Voice Process

**Experience - **6months-4 years of relevant experience

**Mode** - Work from office (WFO)

**Shift**:

- 24x7, rotational shift

**Transport**:

- provided only for night shift (either pickup or Drop)

**Role Description**

This is a full-time on-site role for a Call Center Executive in Bengaluru. The Call Center Executive will be responsible for providing customer support, service, communication, working in contact centers related tasks on a daily basis.

**Qualifications**
- Customer Support, Customer Service, and Communication skills
- Contact Center operations experience
- Excellent interpersonal skills and ability to handle multiple tasks simultaneously
- problem-solving abilities and a customer-centric approach
- Proficiency in using call center technology and CRM software
- Prior experience in a similar role into international Voice Process (US) is a must
- Willingness to work on rotational shift, Desired from E-commerce / Fulfillment Centers or Logistics domain experience

**Hiring Process**:
1. Online Test

2. Manager Round

3. Client Round

4. HR Discussion

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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