Customer Service

2 weeks ago


Marol Naka Mumbai Maharashtra, India Speshally NHS Pvt LTd Full time

**Location**:Mumbai

**Job Type**: Full-Time

**Work Days**:5 Days a Week (Rotational Offs)

**Shift Timing**:9:00 AM - 6:00 PM (9-hour shift including 1-hour break)

**Key Responsibilities**:

- Troubleshoot technical issues related to internet/telecom services
- Provide step-by-step guidance for problem resolution
- Maintain accurate logs and escalate complex issues as needed
- Meet SLA targets for response and resolution time
- Deliver high-quality support in a customer-centric way
- Provide multilingual support if applicable

**Requirements**:

- Experience with technical troubleshooting (preferably ISP, Telecom)
- Excellent written English communication skills
- Ability to multitask and solve problems efficiently
- A customer-first mindset with empathy and professionalism
- Proficiency in Italian, French, German, Japanese, or Spanish is a strong plus

**Perks & Benefits**:

- Competitive salary (based on experience & skills)
- Performance-based incentives
- Health insurance
- Attendance bonus & travel allowance
- Cross-project and international exposure
- Skill training workshops
- Open-door policy and growth opportunities

Pay: ₹27,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person



  • Marol Naka, Mumbai, Maharashtra, India Bharat logistic solutions pvt ltd Full time

    Co-ordinating with clients, shipping lines and co loaders - Placing booking for air - After completion of all the sea / air export procedures, preparing the invoices and sharing the same with customers. - Updating shipment status to Shipper / Agent till shipment reach at destination. - Handled free hand and agent nomination shipment of Air Pay: ₹10,522.61...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Marol, Mumbai, Maharashtra, India TrueMeds Full time

    Urgent Hiring - Customer Service Representative (TruMeds, Andheri) We are looking for experienced Customer Service Representatives at TruMeds, Andheri. Role: Customer Service Representative Location: Andheri, Mumbai Qualification: HSC & above Experience: 6 months+ in Customer Service / Voice Process **Salary**: As per last drawn &...


  • Marol Naka, Mumbai, Maharashtra, India Soulflower Co Ltd Full time

    Inbound Calls: - Answer incoming customer calls promptly and professionally. - Listen to customer inquiries, concerns, and issues attentively. - Provide accurate information, assistance, and resolutions to customers' questions and problems. - Document call details and follow-up actions accurately in the system. Outbound Calls: - Make outbound calls to...


  • Marol Naka, Mumbai, Maharashtra, India Impact Guru Full time

    Resolve customer complaints and concerns in a timely and professional manner - Provide product/service information and solutions to customers - Process customer transactions, returns, and exchanges - Maintain accurate records of customer interactions - Identify and escalate complex customer issues to senior management - Collaborate with internal teams to...


  • Marol Naka, Mumbai, Maharashtra, India OnsiteGO Full time ₹ 3,15,000 - ₹ 4,20,000 per year

    Job Purpose: We are looking an experienced Customer Excellence for managing large Volume of incoming calls/emails.Responsibilities:Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the...


  • Marol Naka, Mumbai, Maharashtra, India OnsiteGO Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Job Purpose: We are looking an experienced Customer Excellence for managing large Volume of incoming calls/emails.Responsibilities:Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...