Customer Success Executive
4 days ago
This role requires one to work on the client's success and help our clients grow their revenues, efficiencies, and competitive edge. The person should be able to map Tech Exactly’s offerings to clients success and should have strong presentation skills to educate the client about it.
**Roles and Responsibilities-**
- Liaise with the Business Analysis or App marketing team to propose technical or marketing solutions that will help our clients be successful.
- Liaise with the Business Analysis team to do monthly client competitor analysis and make recommendations to our clients so that they stay ahead of the competition.
- Be responsible for sending monthly educational content for past and present clients.
- Identify upsell opportunities to existing clients.
- Connect with past inactive clients and reactivate their accounts.
- Connect with lost prospects and educate them about the latest technology use cases in their industry.
**Required Skill Sets -**
- Excellent communication in English.
- Strong Persuasive and presentation skills.
- A high level of integrity and willingness to learn is a must.
- Sales skills will be required
- Good if the person has basic Canva experience
**Benefits-**
- Competitive salary.
- Excellent work environment.
- Flexible working hours.
- 5 days working (Mon to Fri).
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Leave encashment
- Paid time off
Work Location: In person
-
Customer Success
2 days ago
Kolkata metropolitan area, West Bengal, India 1Channel Full time ₹ 5,00,000 - ₹ 12,00,000 per yearAbout 1Channel1Channel is a leading B2B SaaS company that helps global enterprises streamline their retail and distribution operations through its full-stack Channel-Tech platform. With a presence across 40+ countries, 80+ enterprise clients, and 200,000+ users, 1Channel delivers solutions for Sales Force Automation (SFA), CRM, Loyalty Management, and Retail...
-
Kolkata, West Bengal, India Ananta Resource Management Full timeExecutive - Customer careCity Kolkata WBPrimary Skills business development Lead Generation Customer Relationship Management CRM Work Experience Years 2-3Location Dakhinee Co-Operative Housing Society KolkataDesignation Executive- Customer Success SpecialistSalary range 20-25K - Customer Relationship Management Maintain and enhance customer relationships -...
-
Customer Success-tele Calling
4 days ago
Kolkata, West Bengal, India Uprising Consulting Pvt ltd Full timeCustomer Success: Tele Calling Engaging with existing clients through phone calls to enhance their experience, improve satisfaction, and ensure they are maximizing their value from the product or service. This role focuses on proactively building relationships, understanding client needs, addressing concerns, Essential Skills: - **Communication Skills**:...
-
Customer Success
2 days ago
Mulund West, Maharashtra, India Logisticsnow Full time ₹ 6,00,000 - ₹ 10,00,000 per yearExperience: 5–10 yearsLocation: Mumbai, India | Full-time | In-officeTagline: Building the brain of global logistics. (A Shell & Flipkart-Walmart backed startup)Key Metrics (for context)$2.5B+ freight analyzed$500M+ transacted2,100+ logistics partners80,000+ routes10+ countriesOverviewLogisticsNow is a high-growth logistics intelligence platform backed by...
-
Customer Success Manager
2 weeks ago
Kolkata metropolitan area, West Bengal, India TRISITA ENGINEERING LLP (OFFICIAL) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe're looking for a Customer Success & Adoption Manager to support professionals in the architecture, engineering, and construction (AEC) industry. You will play a key role in ensuring customers realize full value from our construction design solutions, including BIM, CAD, or other planning and modeling software. From onboarding to long-term adoption and...
-
Customer Care Executive
1 week ago
Kolkata, West Bengal, India Calltawk Solution LLC- FZ Full time**Job Title**: Customer Care Executive **Company**: Calltawk Solution LLC **Location**: Kolkata (Work from Home) **About Us**: Calltawk Solution LLC is a leading customer service provider committed to delivering exceptional support experiences. We are looking for talented individuals to join our dynamic team as **Customer Care...
-
Executive - Customer Engagement
3 days ago
Kolkata, West Bengal, India Max Life Insurance Full timeJob Title Executive - Customer Engagement Position Executive - Customer Engagement No Of Positions 1 Department Operations Function Operations - Bancassurance Reporting to Senior Manager Band 5 Location Kolkata Last date of submission Key Responsibilities 1 DRIVING OPERATIONAL EFFICIENCIES DISTRIBUTION ENAGAGEMENT Daily WIP management Weekly Fort-nightly...
-
Operations Executive
1 week ago
Tollygunge, Kolkata, West Bengal, India Success Scholar Full time**Company Description** Success Scholar, founded in 2017, We aim to develop students' interpersonal skills and prepare them for professional responsibilities. Our mission is to foster leadership qualities, honesty, and integrity in students, equipping them to make meaningful societal contributions. By providing quality training, we focus on the personal and...
-
Gainsight Administrator
4 weeks ago
Kolkata, West Bengal, India Hyland Software Full timeOverview Overview Hyland Software is widely known as a great company to work for and a great company to do business with Being a leader in providing software solution for managing content processes and cases for organizations across the globe we enabled more than 20 000 organizations to digitalize their workplaces and transform their operations Currently we...
-
Customer Success Executive
2 days ago
Greater Kolkata Area, India VComply Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout the JobVComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of new-age...