Customer Success-tele Calling

2 days ago


Kolkata West Bengal, India Uprising Consulting Pvt ltd Full time

Customer Success: Tele Calling

Engaging with existing clients through phone calls to enhance their experience, improve satisfaction, and ensure they are maximizing their value from the product or service. This role focuses on proactively building relationships, understanding client needs, addressing concerns,

Essential Skills:

- **Communication Skills**: Excellent verbal communication, active listening, and the ability to convey information clearly and persuasively.
- **Empathy and Patience**: Understanding client perspectives and being able to address their concerns with patience.
- **Problem-solving Skills**: Identifying and resolving client issues efficiently and effectively.

Pay: ₹9,000.00 - ₹10,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Shift allowance

Work Location: In person



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