Customer Success Executive

3 days ago


Gurugram Haryana, India Butterfly Groups Full time

**Job Title**:Customer Success Executive**

**Location**: Gurugram

**Experience**:6month-4yr

**Department**: Sales / Business Development

**Type**:Full-time

**Salary**: 25k - 35k

**Key** **Responsibilities**:

- Conduct 20-30 daily calls to prospective and existing clients
- Schedule and deliver product demonstrations via phone and video calls
- Understand client needs and recommend appropriate solutions and products
- Manage subscription/license renewals to maintain high customer retention
- Identify upselling and cross-selling opportunities within existing accounts
- Build and maintain strong, long-term client relationships
- Collaborate with marketing and customer success teams for seamless client experience
- Maintain accurate and up-to-date records in CRM systems
- Meet or exceed weekly and monthly sales targets

**Requirements**:

- 1-3 years of experience in inside sales, telesales, or customer-facing roles
- Strong communication and interpersonal skills
- Confident in presenting products via video and phone calls
- Target-driven with a proactive and self-motivated approach
- Ability to multitask, prioritize, and manage time effectively
- Bachelor's degree in Business, Marketing, or a related field preferred
- Experience in SaaS or B2B product sales is a plus

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹420,000.00 per year

Application Question(s):

- How many years of experience do you have in inside sales?

**Experience**:

- inside sales, telesales, or customer-facing roles: 1 year (required)

**Language**:

- English (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person



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