Walk-in Interview: Sales Executive

We are pleased to announce a **walk-in interview** for the role of** Sales Executive & Operations Executive** at **Rentokil PCI**, a leading organization committed to delivering excellence. Are you passionate about sales and looking for a rewarding career with excellent growth opportunities? We are hiring dynamic and motivated individuals to join our growing sales team

**Walk-in Interview Details**:

- **Date**: 13th June 2025
- **Time**: 11:00 AM to 4:00 PM
- **Venue**: Rentokil PCI, PCI PEST CONTROL PRIVATE LIMITED H.No-1 HD Complex, Janapath Lane, Near Hotel Priya Palace, Ulubari, Guwahati - 781007, Assam
- **Contact Person**: Hitesha Patel (**8828018709**)

**Eligibility Criteria**:

- Strong communication skills in English, Hindi, and the local language are preferred.
- Experience: 0 to 5 years (_Graduate freshers are also welcome_).
- Qualification: Any graduate, preferably B.Sc. (Chemistry/Zoology/Agriculture).
- Valid driving license and two-wheeler are mandatory.

**Important Instructions**:
**Carry your updated resume.**
**Review the Job Description (JD)** and visit the company website before the interview.
**Dress in formal attire** for the interview.

**About Rentokil PCI**:
Rentokil PCI is the leading pest control service provider in India. A **Rentokil Initial** brand, Rentokil PCI was formed in **2017** through a **joint venture (JV)** between **Pest Control India**, the No.1 pest control company in India, and **Rentokil**, the world's leading pest control brand. With operations across **300+ locations in India**, Rentokil PCI is dedicated to setting new standards in **customer service and business excellence**.

**About the Sales Executive Role**:

- The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
- The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

**About the Operations Executive Role**:

- Operations Executive is responsible to manage assigned Service area & team of minimum 15 technicians to achieve targeted SOS of his territory and Productivity with Quality & timely execution of service as per schedule. By maintaining the required skill of team up to date as per ‘Technical Training Structure of RPCI’.
- The person will report to the Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
- Responsible to achieve targeted SOS, technician’s productivity, ToS, material consumption, complaint management, TPA/SQA, customer visits, Absenteeism & OT, Service leads
- submissions & conversions, Technician & Customer retention
- Hands on Training of technicians and Supervisors on the job & utilize U+ for such activities
- Arrange & support ABM/BMs, DMs for Pest Awareness Programs at Customers (and conduct PAP (Pest Awareness Program) for shop floor staffs only)
- Ensure safety in operations and at site, E shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas
- Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs.Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).

**Responsibilities**:
**Business Development (Sales)**
- Get business as per the approved business plan of the branch
- Responsible for sales promotion activities in the assigned territory
- Ensure all Sales KPIs are achieved month on month
- Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
- Maximise conversion of enquiries into orders
- Ensure renewals in line with Company Expectations
- Keep a close eye on the developments & business opportunities in the assigned territory
- Prepare MPG and ensure it’s updated regularly

**Customer Service**
- Ensure the quality of service delivery
- Maintain good liaison with the customers
- Prepare reports & submit the same on time to the customers
- Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
- Conduct detailed inspection & SRA at client's site
- Prepare quotations for the customers through the system
- Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
- Set correct Customer expectations with respect to the pest management
- Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for t